TalkHeap Communication Solutions for
E-Commerce
Reduce the probability of consumers giving up their shopping cart and win back old users. Utilize AI tools to support customer service work.
Reduce Abandoned Carts to Improve Conversion Rate
Provide personalized marketing strategies to re-attract customers who give up their shopping carts midway.
- Personalized email/sms reminders.
- Provide limited-time discounts.
- Simplify the payment process.
By utilizing these strategies, the abandonment rate of shopping carts can be significantly reduced, gradually increasing income.
Intelligent AI Chatbot for Superior Customer Satisfaction
Integrate intelligent artificial customer service tools into your e-commerce platform.
- Provide 24 * 7 year-round customer service support.
- Timely handle general user issues.
- Improve user satisfaction.
Timely Messages to Win Back Loyal Customers
- Customized time and cycle activity push notifications.
- Awaken customers’ shopping memories and avoid forgetting.
Regularly attract customer attention and steadily increase platform traffic.
Trusted by over 2 million users
How Does It Work?
Step 1: Click the button “Get Started” below to contact us.
Step 2: We will connect your Shopify website with the TalkHeap AI message flow solution.
Step 3: Customize the personalized message to reduce cart abandonment and boost retention.
Frequently Asked Questions
Can I use WhatsApp to message my customers?
Yes, multiple channels are supported like SMS, Emails, WhatsApp, Telegram, etc.
Can I send promotion messages to a specific group of users, e.g. female purchased in the last month?
Yes, you can define the group filter and select them to send a message campaign.
Can I still manually reply and talk to the customer after the AI chatbot provides an answer?
Yes, you can always review the AI chatbot answer, and add any further info manually. You will see the whole chat history as well.
What are the tips to engage cold and old customers?
We suggest you prepare messages to engage old customers once every month. Our AI message flow can help you to prepare personalized and useful messages so the customers won’t be bothered, like messages based on their profile, or informational campaigns like money-saving tips.
How much does it cost?
You can click this link “Get Started” to contact us, it depends on your business needs & requirements.
How long does it take to set up?
It will be very easy to set up within a day. Just click this link “Get Started” to help you set up.
Can I customize my phone number for the communication solution?
Yes, we allow customers to choose the best phone numbers that are memorable and easy to remember
I want to buy a local number or toll-free number, what should I do?
You can choose the number you want from the multiple countries/regions/cities.
What if I am too busy to reply to the customer's call or incoming messages?
Set up an automatic answering machine inside our app, and leverage the AI to prepare the answers.
How to contact us if I have any questions regarding the product and solutions?
You can contact us at support@talkheap.com at any time, we are happy to help.
Can I cancel at any time?
Yes, you can cancel anytime and just contact support@talkheap.com and we will help you out.