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X-WR-CALDESC:Events for TalkHeap
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DTSTART;TZID=America/New_York:20250807T090000
DTEND;TZID=America/New_York:20250807T093000
DTSTAMP:20260531T141704
CREATED:20250525T100339Z
LAST-MODIFIED:20250527T081707Z
UID:3315-1754557200-1754559000@talkheap.com
SUMMARY:October 2025 – Implementing AI Agents for Support
DESCRIPTION:October 2025 – Implementing AI Agents for Support\nWhat You’ll Learn: \n\nEvaluating AI-chat and voice-bot platforms \nTraining bots on FAQs and support documentation \nBuilding escalation flows to human agents \nMeasuring success: deflection rates & CSAT \n\nWho Should Attend:\n Customer-support leaders\, product managers\, dev teams \nRegister: Sign up for October →
URL:https://talkheap.com/event/october-2025-implementing-ai-agents-for-support/
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DTSTART;TZID=America/New_York:20250807T090000
DTEND;TZID=America/New_York:20250807T093000
DTSTAMP:20260531T141704
CREATED:20250525T100220Z
LAST-MODIFIED:20250527T081717Z
UID:3311-1754557200-1754559000@talkheap.com
SUMMARY:August 2025 – Hiring & Managing Remote Workers
DESCRIPTION:August 2025 – Hiring & Managing Remote Workers\nWhat You’ll Learn: \n\nWriting clear\, attractive remote-role descriptions \nSourcing candidates on niche job boards and communities \nRunning effective remote interviews and skills tests \nTracking performance\, engagement\, and retention \n\nWho Should Attend:\n HR professionals\, startup founders\, team leads \nRegister: Sign up for August →
URL:https://talkheap.com/event/august-2025-hiring-managing-remote-workers/
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DTSTART;TZID=America/New_York:20250703T090000
DTEND;TZID=America/New_York:20250703T093000
DTSTAMP:20260531T141704
CREATED:20250525T100048Z
LAST-MODIFIED:20250527T081729Z
UID:3308-1751533200-1751535000@talkheap.com
SUMMARY:July 2025 – WhatsApp Business Essentials
DESCRIPTION:July 2025 – WhatsApp Business Essentials\nWhat You’ll Learn: \n\nAccount setup & business profile verification\nAutomating replies\, labels\, and catalogs\nUsing broadcast lists vs. groups effectively\nIntegrating WhatsApp with CRM and payments\n\nWho Should Attend:\n Marketing teams\, customer-support managers\, SMB owners \nRegister: Sign up for July →
URL:https://talkheap.com/event/3308/
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250605T090000
DTEND;TZID=America/New_York:20250605T093000
DTSTAMP:20260531T141704
CREATED:20250523T090247Z
LAST-MODIFIED:20250527T081751Z
UID:3260-1749114000-1749115800@talkheap.com
SUMMARY:June 2025 – Business Phone Systems
DESCRIPTION:June 2025 – Business Phone Systems\nWhat You’ll Learn: \n\nChoosing the right VoIP provider for your needs\n\nSetting up call routing\, IVR menus\, and auto-attendants\n\nMonitoring call analytics: volume\, duration\, quality\n\nIntegrations with CRM and help-desk platforms\n\n\nWho Should Attend:\n Operations managers\, IT leads\, customer-support teams \nRegister: Sign up for June →
URL:https://talkheap.com/event/june-2025-business-phone-systems/
ORGANIZER;CN="TalkHeap":MAILTO:support@talkheap.com
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