August 2025 – Hiring & Managing Remote Workers What You’ll Learn: Writing clear, attractive remote-role descriptions  Sourcing candidates on niche job boards and communities  Running effective remote interviews and skills tests  Tracking performance, engagement, and retention  Who Should Attend: HR professionals, startup founders, team leads Register: Sign up for August →

October 2025 – Implementing AI Agents for Support What You’ll Learn: Evaluating AI-chat and voice-bot platforms  Training bots on FAQs and support documentation  Building escalation flows to human agents  Measuring success: deflection rates & CSAT  Who Should Attend: Customer-support leaders, product managers, dev teams Register: Sign up for October →